Enterprise Pega Solutions Powered by AI & Automation

25+ years of experience delivering scalable BPM, AI-driven workflows, customer decisioning, RPA, and digital transformation solutions across industries.

Our certified Pega LSAs, Architects, and Decisioning Consultants specialize in:

BPM & Case Management

We build scalable process orchestration, SLA-driven workflows, intelligent routing, and multi-stage lifecycle solutions.

Customer Decision Hub (CDH) & Next Best Action

We develop next-best-action strategies, adaptive decisioning models, and AI-assisted workflows.

Pega GenAI & Blueprint

AI-accelerated application design with automated case types, data models, and UI generation from natural language inputs.

Constellation UI & Modern UX

Pega Constellation-based modern UI with responsive design, accessibility compliance, and legacy application migration support

Pega Robotics (RPA)

Attended and unattended Pega RPA automation for contact centers, batch processing, data entry, and multi-system workflows.

Pega DevOps & CI/CD Automation

Automated Pega CI/CD pipelines with GitHub, Jenkins, PegaUnit testing, and deployment automation.

DX API & Headless Pega

Developed modern React and Angular frontends powered by Pega DX APIs for headless enterprise experiences.

AI-Powered Intelligent Automation

Implemented NLP-powered Email Bots and Chat Bots for intelligent customer service and workflow automation

Deep domain expertise across industries

We deliver enterprise-scale Pega solutions across banking, healthcare, insurance, and retail — driving efficiency and better customer outcomes.

Financial Services

Smart Dispute (Visa VCR, Mastercard, Amex), Smart Investigate fraud, CLM/KYC onboarding, Collections management, and Product Composer for loan origination and account opening.

Healthcare

Prior authorization workflows, care management, FHIR R4 integration for clinical data exchange, population health stratification, and STARS/HEDIS measure management.

Insurance

Smart Claims for P&C and group health — FNOL through settlement, SIU referral, ISO Claim Search integration, and state-specific compliance controls.

Retail & Manufacturing

Sales automation, CRM with AI co-pilots, warranty entitlement and claims management, and dealer/partner engagement via digital communication channels.

WHY CITTACORE FOR PEGA

What sets our Pega practice apart

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Ready to modernize your enterprise workflows with Pega?